itemic

Overview

Itemic support is guaranteed by different packages from standard office support to premium 24/7 service and on-site workers. Each package makes sure that you get the most out of your software investment.

A global team of itemic experts provides 24-hour help all year round with installing, configuring and upgrading our products and resolving any technical issues.

Standard Support is available during office hours. Premium Support an on-site possibilites are available for an additional fee, based on your license cost, and provide penalty-backed service level agreements.

Key benefits

• delivers help 24/7 via phone, web or e-mail
• advanced helpdesk system
• provides assistance in your language
• customer-friendly dial-in
• instant remote access and adjustments